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Trust of a brand and video demonstrations support decision-making for more than 50% of Gen Z and Millennial Women
WEST CHESTER, Pa., June 2, 2022 /PRNewswire/ — QVC, a world leader in video commerce(“vCommerce”), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms, today released results from a commissioned survey with Morning Consult, where size inclusivity, size accessibility, and finding comfortable and flattering styles are the most significant pain points for women when shopping for swimwear.
65% of adults said “size inclusivity” is very important or somewhat important when shopping for swimwear.
As customers gear up for a summer marked by swim and travel, QVC’s recent expansion in the swim apparel category, with nationally known and trusted brands such as Lands’ End and Jantzen, along with direct-to-consumer brands such as Summersalt, features video presentations of size-inclusive models wearing dozens of swimwear styles, cuts and fabrics, to help support a more informed purchasing decision for the consumer.
QVC and Morning Consult surveyed 2,2101 women, with a quarter of survey respondents saying it is difficult to find flattering swimwear or swimwear in their size. Trust in a brand and video shopping added additional support when deciding on which style and brand of swimsuit they purchase:
- 65% of adults said “size inclusivity” is very important or somewhat important when shopping for swimwear.
- The importance of size inclusivity in swimwear is generationally agnostic. Gen Z to Baby Boomers overwhelmingly identified size inclusivity as very or somewhat important:
- 76% for Gen Z women
- 74% millennial women
- 75% Gen X women
- 66% baby boomer women
- 45% of survey respondents said they are much more or somewhat more likely to purchase online if they see a live video of products modeled on different body types
- Gen Z (54%) and Millennials (62%) agreed.
- 42% of Millennials said being able to interact directly with the presenter demonstrating the product live influences their decision.
- Close to 70% of respondents said trusting the brand was important when shopping for swimwear.
- 42% said trusting or relating to the presenter demonstrating the product was more likely to buy the product.
“Shopping for swimwear is already a difficult undertaking for many women. As a champion of inclusive sizing for more than 30 years, it’s our job to make the experience a more enjoyable one and reflective of who the customer is,” says Rachel Ungaro, VP and GMM of Fashion Merchandising for QVC. “We believe that vCommerce plays an important role in tackling swimwear shopping pain points. We can show fashion styles from multiple angles to see how light dynamically interacts with the fabric, give a better impression of the texture, fit and color, and demonstrate how the product moves on all body types. Trust in the platform and the influencer takes on a new level of importance in a digital world and allows customers to gauge their purchasing decisions better.”
Recently launched at QVC is the well-known size-inclusive swim brand, Swimsuits For All, via a collaboration collection with Kim Gravel, and features an assortment of 11 swimwear styles available in sizes 2 to 34, priced the same regardless of size.
About QVC®
QVC is a world leader in video commerce (“vCommerce”), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms. QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. QVC offers an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and connects shoppers to interesting personalities, engaging stories and award-winning customer service. Based in West Chester, Pa., and founded in 1986, QVC has retail operations in the U.S., the U.K., Germany, Japan and Italy. Worldwide, QVC reaches more than 200 million homes via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. To learn more, visit corporate.qvc.com, follow @QVC on Facebook, Instagram or Twitter, or follow QVC on Pinterest, YouTube or LinkedIn.
Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB, QRTEP) includes QVC, HSN®, Zulily® and the Cornerstone brands (collectively, “Qurate Retail GroupSM“), as well as other minority interests and green energy investments. Qurate Retail Group is dedicated to providing a more human way to shop and is the largest player in vCommerce. For more information, visit www.qurateretailgroup.com, follow @QurateRetailGrp on Facebook, Instagram or Twitter, or follow Qurate Retail Group on YouTube or LinkedIn. QVC and Q are registered service marks of ER Marks, Inc.
1 This poll was conducted between February 11 –February 12, 2022, among a national sample of 2,210 Adults. The interviews were conducted online, and the data were weighted to approximate a target sample based on the 2017 Census Bureau Current Population Survey based on gender, educational attainment, age, race, and region. Results from the full survey have a margin of error of plus or minus 2 percentage points.
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SOURCE QVC
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