Angry Customer Rants on Twitter for Common Post-purchase Issues
Angry customer rants due to issues like these can heavily damage your online reputation and lead your potential customers into…
3 tech tips to improve customer experience| Tech SpotlightRetail Customer Experience
To stay ahead of e-commerce competition, retailers must provide a convenient and engaging shopping experience. As e-commerce continues to evolve…
Building a Customer Retention Strategy
Most CPG founders are so focused on acquiring new customers that they don’t spend enough time and energy retaining their…
A Buyer’s Guide for Customer Data Platform (CDP)
Download this article as a PDF. The Customer Data Platform (CDP) industry has moved from muddled definitions to a more…
Retailers Focus On Customer Experience With Store Remodelling
At the height of the COVID-19 pandemic, it seemed as if the demise of physical retail was imminent. With stores…
Target revamps store format with community, sustainability in mindRetail Customer Experience
Dec. 8, 2022 Goal is debuting larger-format merchants that provide additional space for similar-day fulfillment companies, a more open format…
5 Tips To Improve Your Customer Journey and Increase Profits
Acquiring approaches to make improvements to your shopper journey is more critical than ever in 2022. With thousands and thousands…
Customer Behavior in Retail
In an industry known for its intense competition. Personalization of a shopping experience can drive a 40% larger basket (transaction…